StraightUp Solar St. Louis reviews

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Squanch Man

google

Thank you for bringing this to our attention. Safety is our number one priority. If you could, please call our office, (844) 977-6527 and let us know where and what time this occurred. Thank you.

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1

One of their trucks passed me going over 100 miles an hour, almost hit me too. If they are that disrespectful on the road, then I definitely don't want them working for me!

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Ryan Huang

google

Ryan, thank you for this review and for voicing your concerns. We will be following up with you soon to discuss your specific concerns further. We are very appreciative that you chose to go solar with us and will do everything that we can to address the issues that you have outlined. Again, thank you for voicing your frustration and helping us to understand these issues. We apologize for the frustration that these issues have caused. We will investigate your concerns and will look forward to discussing them with you directly to ensure that we can provide the best assistance to you.

1563818761

1

Straight Up solar is very pushy when it comes to closing the sales deal. They will say anything to get you to sign the papers, and it's nothing short of a predatory loan. First of all, let me be very clear that YOU WILL NOT SAVE ANY MONEY by going to solar -- not a chance for what you have to pay up front. Our system cost $32,517 for a 9.6KW array. Regardless whether you take out a loan or pay up front, even after federal rebates, you still won't break even in at least 10 years. I'm not going to dive into too much details of the financial argument, but just know that they'll say anything to make you believe otherwise. Their loan partner, Dividend Solar, is also a problem. Multiple provisions that are predatory: 1. You must keep possession of the panels at all time 2. You may not remove the panels 3. You can't sell the panels These provisions significantly hampers your ability to sell your house because they are in direct conflict with the fixture laws of many states. In many states, anything attached to a house is considered a fixture and must be removed before the listing. I didn't know this until taking to a lawyer when I had to sell the house. This allows the company to charge a significant fee for the uninstall -- a whopping $7,000. It's nothing short of extortion. Then, there's the local utility company requirements -- $1 million dollar mandatory liability insurance -- a major hurdle that again, significantly affects your ability to sell your house. This is because whomever inherits your solar panels would have to buy additional insurance as well -- as long as it sits on the roof. On top of this, your accumulated solar power, is reset every quarter to zero! YES, if you collected 1500KW total in the spring and hope to use it in the summer, sorry, you CAN'T. The local utility company resets it after May 31st, wiping out all your gains. None of those were disclosed to us before we signed the paper. I had to find this out from someone in the City Hall. After our panels were installed, it was generating 2/3 of it's capacity for over 45 days! None of their "engineers" could tell us why until the "head engineer" came and found a wire wasn't connected. Lastly, if you decide to go with those guys, you should hope you will NEVER move. As stated above, having panels on your roof affects your ability to sell your home. If you want to take down the panels, they charge you a ridiculous $7,000 for the labor only, NOT INCLUDING POTENTIAL ROOF DAMAGE REPAIRS. Note that the average cost to remove panels in the US is about $1,000 to $2,000 tops. I spoke to someone at another solar company and they were shocked to hear the $7,000 quote. The bottom line is, you need to do a lot of research before you go solar. I learned the lesson the hard way. I am a strong advocate of environmental protection and I sincerely hoped those guys shared the same passion. To my utter dismay, Straight Up does not share this passion. They are NOT in the business to make the world a better place but only to make themselves rich.

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Jon Lang

google

Jon, thanks for the feedback! We were thrilled and privlidged to work with you. David enjoyed working with you too. If you ever need anything in the future let us know. Thanks for being a partner in growing solar in the midwest!

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5

My name is Jon Lang and I am the owner of Mountain Top Motor Company. I have had the pleasure of working with straight up solar for my commercial solar installation at Mountain Top Motor Co. I am very in depth when it comes to interviewing companies to do business with. I asked a lot of hard questions and I wanted more information than your typical consumer. David at straight up Solar not only answered all my questions but taught me some things along the way. Straight up solar knew the equipment and the needs of my building more than any other company . They really put a lot of effort into building a quote and system even before a contract was awarded. Though the installation they were great communicators and everything went smoothly. Very impressed with the entire process.

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CHRISTY HEFELE

google

Christy, we are so proud to be your solar company. We are also excited that you have had such low bills. We love to see it. Clean energy is our passion, and we are proud to share that with you.

1637063323

5

We had our panels installed almost 2 years ago and LOVE them. We got bids from several companies and StraightUp was by far the lowest, and our electric bills are now rarely over $10/month. The installation was seamless - they took care of everything. My kids and I love seeing how much energy our panels are producing in real-time and also knowing we are helping the Earth! Highly recommend!

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Terra Brockman

google

Terra, we are proud to be your solar company. You do amazing things in our community and we are excited to be doing them with you. Hope you are enjoying your system, and let us know if you ever need anything.

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5

We wanted to power our home with clean solar energy, so we began talking with Shannon Fulton of StraightUp Solar. She took the time to answer all our questions, and we went through quite a few different scenarios, each with pros/cons, before deciding to spread the solar panels over 5 different roof surfaces on the south side of our home. This was not an easy installation, but every member of the team worked together, and in the end it worked beautifully. As soon as they flipped the switch, our monthly electric bill went to the $18 minimum monthly service charge. We are now in the shortest days of the year, so may have to pay a bit more than that, but so far the system has worked perfectly, and we are very happy to be generating clean energy and paying very low electric bills.